Meet the team

I am an experienced Banking Professional with over 20 years' experience in both Residential and Commercial Lending. I specialise in assisting customers achieve their growth strategies from your first home purchase, to building an investment portfolio or growing your business with working capital solutions through to purchasing Commercial premises. Specialties include: First home buyers, investors renovators, upgraders and downsizers, self-employed, company and trust lending, complex structures, SMSF lending, loan and rate reviews, family guarantees, construction lending and commercial finance.

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I have a genuine desire to create a sense of trust, confidence, security and peace of mind during one of life's largest emotional and financial journey's, through an in depth industry knowledge, proven strategies, and a driven work ethic to achieve the best for my clients. It’s important that I provide you with the knowledge I have so you can make the best decisions for yourself with my guidance. There’s never a ‘no’ from me, what’s crucial is where can you get to today and/or, what do we need to do in order to get you to where you want to be, and how long will that take.

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Sam transitioned into the mortgage industry over three years ago, leveraging over 15 years of customer service and retail management experience. Seeking a new challenge, she combined her strong relationship skills with her passion for helping people achieve homeownership. To support this transition, Sam completed a Diploma in Finance and Mortgage Broking Management. As a Business Manager now at Amara, Sam applies her extensive training and expertise to support brokers, the wider team, and customers alike. Her dedication ensures that the team operates efficiently, and customer goals are consistently met with care and precision.

Outside of her professional life, Sam enjoys a well-rounded lifestyle, attending music festivals, camping with her family, or relaxing at home. Whether it’s enjoying a movie night with her kids, immersing herself in a good book, or baking delicious treats for the weekend, Sam embraces a balance of adventure and comfort.

Jacob brings over 17 years of experience in the international banking sector, with a strong foundation in financial services and operations. He began his career as a Financial Advisor at M&S Bank, managing credit card accounts and building core client service skills. Jacob then spent nine years at HSBC as Assistant Manager for Operations, where he led the migration of key business lines including Current Accounts and Loans, and managed a dedicated sales team focused on credit card growth. In the past seven years, Jacob has specialised in underwriting residential mortgage applications, supporting clients across online, phone, and in-branch channels, while also managing the Intermediary process. His depth of experience and operational insight make him a valuable asset to the team.

Outside of work, Jacob enjoys spending time with his family and travelling with his spouse, having explored destinations across the Philippines and abroad. He also finds relaxation in watching TV series and following basketball from home.

With over 10 years of experience in the banking industry, Yerah has amassed a wealth of knowledge and skills across various facets of banking operations. Her journey began in Mortgage Support and Settlements at Westpac Banking Group, and she furthered her expertise through diverse roles within HSBC UK Retail Banking & Wealth Management. These roles included Telephone & Online Banking, Complaints Handling, Credit Underwriting, and Fraud Support, showcasing her well-rounded skill set. This breadth of experience makes her transition to supporting mortgage brokers seamless, highlighting her versatility, adaptability, and willingness to embrace new challenges.

Beyond her professional life, Yerah is a homebody who finds joy in the simple pleasures of home life. She enjoys spending time with her furbabies, indulging in reading books, and listening to music. For her, music holds the power to evoke emotions, set the mood, and enhance relaxation. Additionally, you might catch her feeding strays on the street—just one of her endearing quirks!

Aicy brings a strong background in financial analysis and customer service, with proven expertise as a Credit Underwriter Analyst at HSBC UK. In this role, she specialised in risk assessment, financial data analysis, and regulatory compliance. Her earlier experience as a front office agent and customer service representative helped refine her communication and problem-solving skills. With academic credentials in Hospitality Management and Business Administration, Aicy combines strategic thinking with practical execution, making her a versatile contributor to the team.

Outside of work, Aicy enjoys a balanced lifestyle—spending quality time with her fur baby and family, relaxing with movies, music, and playing the ukulele and guitar. She also loves exploring the outdoors through short walks and hiking, and makes it a point to attend church every weekend.

Prior to joining Amara, Dani's professional journey in the Australian mortgage industry has been diverse and enriching. Starting as a banker, Dani built a solid foundation in financial services before transitioning to roles where organisational skills and client relationship management were honed. At Amara, Dani has spent the past year contributing to team success through comprehensive support in an administrative capacity, drawing on a deep understanding of mortgage operations.

Outside of work, Dani navigates the joys and challenges of raising their energetic one-year-old with her husband in their new home, balancing career success in mortgages with family responsibilities.

Monique commenced her career in the mortgage industry 12 years ago, providing assistance to clients, solicitors, and brokers with loan applications. Over the years, she has acquired extensive experience in Quality Assurance, including leading a team of Quality Assurance professionals. Since 2021, Monique has dedicated herself to supporting Australian Mortgage Brokers by ensuring all outstanding requirements are fulfilled, facilitating formal loan approvals, and ensuring timely settlements.

Outside of her professional career, Monique values spending time with her family and her Shih Tzu. She enjoys going on road trips and exploring new restaurants. During weekends, she also enjoys binge-watching both movies and series.

With over eight years of experience in the Australian mortgage industry, Michelle has excelled in a variety of roles, continuously learning, and growing. She began her journey in customer service, then moved through lender follow-ups, data entry, broker support, and quality assurance, eventually becoming involved in process improvement. Michelle also completed her Financial Services Diploma Program in Canada, further expanding her skill set. As a tech and process expert, Michelle is known for her exceptional organizational skills, effective communication, and ability to multitask, making her an invaluable member of the team.

In her downtime, Michelle enjoys visiting cozy coffee shops with friends, cherishing simple moments. She balances work and leisure by exploring underrated locales and discovering new culinary delights, especially when traveling to unfamiliar places.

Before joining Amara, Loreine developed a strong creative foundation working across the creative, marketing, and corporate sectors. With a background in graphic design, visual communication, and content creation, she has supported a wide range of projects including branding, presentation design, digital marketing assets, and social media content. Her experience allows her to translate ideas into clear, engaging visuals that support strong brand communication. At Amara, Loreine is excited to contribute fresh ideas and creative support that enhance the brand and help connect with clients in meaningful ways.

Outside of work, Loreine is a self‑confessed homebody who enjoys cooking, discovering new food spots, and recharging at home. She also loves travelling, particularly beach getaways where she can relax, unwind, and take in the scenery.